Do you know your full customer experience? Unless you have conducted Out-of-Box (OOB) Experience testing, your ideas about the purchase, unboxing and initial use or your product might be incomplete. For example, do you know how your packaging affects product recognition or perceptions of quality?
About OOB Testing
Is the layout of components inside the product packaging attractive and does it reflect the high quality of your product? If you do not know the answers to these questions, we can help. The consultants at 8-bit Bear are experienced in OOB evaluations.
We Can Help
We evaluate each step of the unboxing and setup process, even evaluating up to the first 40 hours of use. This provides a clear and detailed picture of what your customer experiences when they receive and first use your product. If you have not conducted one, we highly suggest that you consider Out-of-Box experience testing!